Bon Secours Health System PATIENT REGISTRAR in PORTSMOUTH, Virginia

Req # 117936BR

Position Title PATIENT REGISTRAR

Market Bon Secours Hampton Roads

Posting Facility MARYVIEW MEDICAL CENTER

Department OCCUMED

City PORTSMOUTH

State VA

Job Specs MARYVIEW MEDICAL CENTER

POSITION SUMMARY

Responsible for registration and pre-registration of all patients, to include a professional patient interview, accurate insurance and computer coding, and appropriate documentation of the events and surrounding the interview. Assist with new employee training, quality assurance auditing, and provides feedback to management regarding weaknesses and areas of improvement. Performs ICD-9 coding and assists with the follow-up of accounts that require more detail. Prioritizes patient population and ensures that patient confidentiality is maintained. Communicates with physician’s office staff regarding registration and/or admission orders. Maintains knowledge of all policies and procedures and communicates these to the patient when appropriate. Ensure that all necessary paperwork is decimated tot he appropriate locations and maintains control of the demographic material needed to complete the patient’s medical record.

JOB REQUIREMENTS

  1. High school Graduate or equivalent, efficient typing skills of at least 40 wpm, keyboarding and computer skills, basic math skills,

  2. Outstanding customer service skills;

  3. Must have previously worked 1 year with the public,

  4. Must demonstrate excellent telephone etiquette and excellent communication & interpersonal skills,

  5. Must be able to work under considerable stress,

  6. Using tact & diplomacy,

  7. Must demonstrate the ability to work independently, problem solve, and be able to resolve conflict,

  8. Demonstrates organizational skills,

  9. Experience in a healthcare setting preferred, medical terminology certificate preferred,

  10. Working knowledge of medical insurance preferred, maintains working knowledge of office equipment (i.e.: telephone head sets, fax machines, voice mail, printers, etc.)

Status FT

Shift (check all that apply) Day

Schedule 8:00 AM – 4:00 PM

Weekends? No Weekends

By Profession Administrative Support/Clerical

Allied Health

At Bon Secours, we believe in Right Relationships and as an organization we are fully committed to equal employment opportunity. In keeping with federal, state and local laws, Bon Secours Health System, Inc. policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, genetic information, veteran status, disability or any other characteristic protected by law. Bon Secours also provides reasonable accommodations to disabled employees and applicants as required by law.