Command Post Technologies Network Engineer in Norfolk, Virginia
Command Post Technologies (CPT) has an immediate opening for a Tier-2 Network Engineer in Norfolk, VA. The selected candidate will maintain and monitor the operations of all Joint Information Operations Range (JIOR) network systems and servers from the primary Network Operations & Security Center (NOSC). They will analytically and systematically evaluate problems of workflows and network usage and develop appropriate corrective action. The selected candidate will maintain network information requirements in the development of enterprise-wide and large-scale networking infrastructure (WAN) as well as develop or maintain various standard operating procedures (SOPs). Shift work for the Tier-2 Watch may occasionally be required in support of the 24/7/365 NOSC mission.
Provides customer support, service, and technical support through analysis and problem solving
Conduct Tier-2 analysis of customer issues, generate trouble tickets, and work to ensure timely resolution
Document network events and proactively seek solutions to outages, etc.
Build and maintain NOSC situational awareness through change-over briefings and pass-down logs
3+ years of experience in a broad range of technical task assignments
IAT Level II Security Certification (Security + CE or GSEC or SSCP or CCNA-Security)
- Active TS/SCI clearance
- Cisco experience
Bachelor's degree in a related field
Help Desk ticketing experience
Benefits Offered: Life, Dental, Vision, Medical
Employment Type: Full-Time